Amazon has built a phenomenal worldwide reputation on being the go-to marketplace for online shopping, which is why it’s usually the first stop for buyers and for sellers alike. While selling on Amazon can see you have immense success, it can also see you running into many problems when it comes to rules, regulations, and account suspensions. Sometimes, account suspensions can happen even if you believe you are doing everything right.
When Might Your Selling Privileges Be Removed?
It’s important to understand the reasons which might see your Amazon selling account suspended. These include:
- Selling a restricted product
- Not performing as well as Amazon deems necessary
- Any violation of Amazon’s policies and rules
Naturally, an account suspension poses huge risks and problems for sellers. It’s not only a mild inconvenience but a serious hit for income, as well as having the ability to tarnish any seller reputation.
Suspension, Denial, or Ban?
The suspension is open-ended, meaning you need to work to get your Amazon account reinstated. It means you have the opportunity to appeal the suspension.
A denial comes next. If you’ve appealed but to no avail, this will be denied. However, you do have the option to re-submit a revised appeal.
A complete ban means that your appeals have not been a success, and Amazon will not consider the matter any further.
To avoid the latter and to work to get your Amazon account reinstated, you need to take the important steps to start selling again.
How to Start Selling on Amazon Again and Avoid Suspension
Contact a Reinstatement Expert
By using an Amazon seller consultant who has vast experience in appealing Amazon seller accounts, you’re ensuring that your appeals are the best they can be, with the highest chance of success. If you’re not sure how to appeal yourself, or maybe you’ve tried and been denied once already, then seeking professional advice for reinstatement can really help you.
Being suspended is, of course, infuriating. Maybe you don’t agree with anything Amazon has said about the matter, and you want to tell them so. However, complaining to Amazon about their policies or feedback will get you nowhere. Ensure that you remain professional with all contact regarding a suspension, and be clear and concise when appealing.
Improve Your Customer Relations
Being a successful seller means having satisfied customers. Do everything you can to keep your customers happy and prevent any problems or complaints. Ensure that you’re responding to all notifications, messages, and queries, and also make sure that all your listings are completely transparent so that there is no miscommunication with your items which would result in customers complaining.
Keep on Top of Amazon Reports
These reports provide key information for you to keep on top of things. They will highlight any issues or negative feedback, allowing you to address problems as soon as possible. If any returns are made, reports will indicate that for you, too, in which case you can look into why some of your items are being returned (and prevent it from happening in future).